Support

Tell us the prayer, roughly when it was, and what the summary showed. Your prayer sessions are never uploaded to Skoon’s servers; they are kept on the Apple Watch and the paired iPhone and may sync directly between them. Skoon counts; it never rules — and your own certainty is the judge.

Yes. Skoon runs on Apple Watch and iPhone, and app data syncs between your paired devices without a Skoon server.

An optional feature that helps Skoon recognise your voice. You start and manage it from Settings, its data stays on your paired devices and is never uploaded to Skoon’s server. You can delete it in Settings → Sound & Privacy → Voice Data.

In Settings → Calculation Method, choose what your country uses (Umm al-Qura in Saudi Arabia). If a minute or two of difference remains, set a per-prayer offset in Settings → Adjust Times.

Move your hand in a figure-eight, away from magnets and metal. And Skoon will not show a confident needle while the compass is unsteady — it tells you the truth rather than sell you a wrong direction.

No. If the app closes suddenly — an update or a restart — your prayer is recovered in full when it reopens, and recorded. And if you forget the End button and walk away, the session seals itself.

In the watch settings, make sure Skoon notifications are allowed. The alert is a tap on your wrist — and if your watch is on silent, there is no sound at all; it interrupts no one around you.

Make sure Skoon is allowed to read your heart rate in the Health app, and give the reading a moment to start. You can also choose tap counting in the tasbeeh options.

To manage or delete “Skoon Voiceprint” data, open on the iPhone: Settings → Sound & Privacy → Voice Data. To remove the rest of Skoon’s local data, delete the app from the Apple Watch and the iPhone. Data saved in Apple Health is deleted from the Health or Fitness app.